Privacy Policy

RTC Manager ("Company," "We," "Us," or "Our") respects Your privacy and is committed to protecting Your Personal Data. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You use Our Service. It also outlines Your privacy rights and how the law protects You.

By using RTC Manager, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Capitalized words have meanings as defined in this section. These definitions apply whether the words appear in singular or plural form.

1.2 Definitions

• Account: A unique account created for You to access Our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with Us.
• Application: RTC Manager, the software program provided by Us.
• Company: RTC Manager.
• Country: California, United States.
• Device: Any device capable of accessing the Service, such as a computer, cellphone, or tablet.
• Personal Data: Information that relates to an identified or identifiable individual.
• Service: The RTC Manager Application.
• Service Provider: Any third party processing data on Our behalf.
• Usage Data: Data automatically collected through the Service, including usage patterns and technical diagnostics.
• You: The individual or legal entity using the Service.

2. Collection and Use of Your Personal Data

2.1 Types of Data Collected

Personal Data

While using Our Service, We may collect the following Personal Data:

• Name and contact details (email, phone number, address).
• Account credentials.
• Any information You provide while using the Service.

Usage Data

We automatically collect certain information when You use the Service, including:

• IP address, browser type, and device identifiers.
• Pages visited, time spent, and interaction data.
• Mobile device information (e.g., device type, operating system, unique ID).

Information Collected via the Application

With Your permission, We may collect:

• Location data (for specific features).
• Contacts (if You choose to sync Your phone book).
• Photos and media (if You upload content to the Service).

You can enable or disable these permissions in Your Device settings.

2.2 Photo Library and Camera Usage

Our application allows you to capture and upload photos and images to document construction activities, track project progress, and generate reports. We only collect and store images that you explicitly upload through the app.

How We Use Your Photos and Images:

• Project Documentation: Uploaded photos help in maintaining records of construction phases, tracking changes, and ensuring project compliance.
• Report Generation: Images can be included in project reports, which may be shared with stakeholders, contractors, or clients based on your preferences.
• Issue Resolution: Photos can be used for logging defects, safety concerns, and site conditions to improve transparency and accountability.

Storage and Security:

• All uploaded images are securely stored on our servers with encryption and access controls.
• We do not process, analyze, or share your images with third parties for marketing, analytics, or any unauthorized purpose.
• Your images are only accessible within your account and are not publicly viewable unless you choose to share them.

User Control and Deletion:

• You have full control over the images you upload and can delete them at any time through the app settings.
• If you need assistance in removing images permanently from our servers, you can contact our support team, and we will process your request promptly.

Privacy Assurance:

• We do not access your device’s camera or photo library without your explicit permission.
• The app does not automatically upload or sync images from your device; only the files you manually select and upload will be stored.
• Under no circumstances do we sell, license, or use your images for advertising or promotional purposes.

3. How We Use Your Personal Data

We use your information to:

• Provide, maintain, and improve Our Service.
• Manage Your Account and enable access to Service features.
• Process transactions and contractual obligations.
• Contact You regarding updates, security, or important notices.
• Respond to Your inquiries and support requests.
• Analyze usage trends and improve the Service experience.

3.1 Sharing of Your Personal Data

We do not sell or rent your personal data. However, we may share it in specific circumstances to support our service operations:

3.1.1 With Service Providers

We may share necessary data with third-party service providers that assist in functions such as:

• Cloud storage and data hosting (to securely store project data).
• Analytics and performance monitoring (to improve app efficiency and user experience).
• Customer support services (to address inquiries and provide assistance).

All service providers are contractually obligated to maintain data confidentiality and are not permitted to use your information for any purpose beyond their assigned tasks.

3.1.2 For Business Transfers

If RTC Manager undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction. In such cases, we will ensure that any acquiring entity upholds this Privacy Policy or notifies you of any changes.

3.1.3 With Affiliates

We may share your information with affiliated entities only if they adhere to this Privacy Policy and maintain the same level of security and confidentiality.

3.1.4 With Business Partners

In cases where RTC Manager collaborates with partners for joint features, promotions, or integrations, we may share limited data necessary for those offerings. Such sharing will always comply with our privacy commitments.

3.1.5 With Other Users (Publicly Shared Data)

If you choose to share information publicly within the Service, such as in a project collaboration feature, other users may have access to that information. You control what is shared publicly.

3.1.6 With Your Consent

In any scenario where sharing your data is not covered under the above cases, we will seek your explicit consent before sharing your personal information.

3.2 Data Protection Measures

RTC Manager follows strict security practices to ensure that your data remains safe, including:

• End-to-end encryption for sensitive data.
• Secure cloud storage with restricted access.
• User control over data deletion upon request.

If you have any concerns about how your data is used or shared, please contact us.

4. Data Retention & Security

4.1 Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period depends on the nature of the data and the legal or operational requirements associated with it. Specifically, we retain data for the following purposes:

• Providing and improving our Service: Your data is stored as long as you maintain an active account to support features like project documentation, reports, and communication tools.
• Meeting legal, tax, and compliance obligations: We may be required to retain certain data to comply with financial regulations, tax laws, or other statutory obligations.
• Resolving disputes and enforcing agreements: If there are outstanding issues related to billing, service terms, or legal matters, we may keep relevant data until those matters are resolved.
• Usage Data for analysis and performance improvements: Non-personal usage data (e.g., logs, diagnostics, and analytics) may be retained for longer periods to help us improve app stability, security, and user experience.

Once the retention period expires, we securely delete or anonymize your data unless legally required to maintain it. If you wish to delete your data before the default retention period, you can request data deletion by contacting us at mailtorealtime@gmail.com

4.2 Security of Your Data

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• End-to-end encryption: Sensitive data is encrypted both in transit and at rest using advanced encryption protocols.
• Secure cloud storage: Data is stored in a secure cloud environment with restricted access and regular security audits.
• Access control and authentication: Multi-factor authentication (MFA) and role-based access controls (RBAC) are in place to ensure that only authorized personnel can access sensitive information.
• Regular security updates and monitoring: We conduct regular security scans, vulnerability assessments, and software updates to mitigate potential threats.

Despite these efforts, no method of transmission or storage is 100% secure. While we strive to protect your personal data with rigorous security measures, we cannot guarantee absolute security. In the unlikely event of a security breach, we will notify affected users and take appropriate action in compliance with legal and regulatory requirements.

If you have any concerns about data security or wish to report a security issue, please contact our support team at mailtorealtime@gmail.com.

5. Your Privacy Rights

5.1 Deleting Your Personal Data

You may request to delete Your data by:

• Using the account settings in the Service.
• Contacting Us at mailtorealtime@gmail.com.

Please note that some data may be retained if required by law.

5.2 Data Transfers

Your information may be transferred and processed outside Your country, subject to data protection safeguards.

5.3 Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from minors. If We become aware of such data, We will delete it immediately.

6. Third-Party Links & Updates

6.1 Third-Party Sharing and Links

At RTC Manager, we prioritize your privacy and do not sell, rent, or share your personal data with third parties for marketing, advertising, or commercial purposes. Our platform is designed to operate independently without reliance on external marketing networks, tracking tools, or unsolicited third-party integrations.

No Third-Party Links or External Integrations:

• Standalone Application: RTC Manager is a self-contained application and does not include embedded links to external websites, third-party platforms, or social media services.
• No Third-Party Advertising: We do not partner with advertising networks or data brokers, ensuring that your personal information is never used for targeted ads or commercial promotions.
• Secure Data Handling: All data collected within the app is used strictly to enhance the functionality and efficiency of construction project documentation, as outlined in this Privacy Policy.

Third-Party Service Providers (If Applicable):

While RTC Manager does not share personal data for advertising purposes, we may use third-party service providers to support essential functionalities such as:

• Cloud Storage & Data Hosting: Secure storage solutions to maintain and back up project-related data.
• Communication Services: Email notifications, customer support, and in-app messaging functionalities.
• Analytics & Performance Monitoring: Internal tools to ensure optimal app performance, error tracking, and security enhancements.

All third-party service providers, if used, are contractually obligated to comply with strict data protection standards and may not use your information for any purpose beyond the intended functionality.

6.2 Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes take effect upon posting. If We make significant updates, We will notify You via:

• Email notifications.
• A notice within the Service.

Please review this Privacy Policy regularly.

7. Contact Us

For any questions about this Privacy Policy, please contact us at:

Email: mailtorealtime@gmail.com